Media Portal
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Services

From day one to continuous operation

Technology alone doesn't migrate an archive, integrate systems or sustain an operation. Our services make sure the project works — and keeps working.

Before go-live

The project

  • Assessment of the archive and workflows
  • Plan with acceptance criteria
  • Migration and integration
  • Team training
After go-live

The operation

  • Day-to-day assisted operation
  • Support with a contractual SLA
  • Continuous updates
  • New capabilities when the archive calls for them

Four service areas

One line, from archive to everyday operation

Migration, integration, operation and support aren't standalone packages: they're stations on the same line — and it doesn't end at go-live.

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  1. Archive migration

    Secure transfer of your archive — physical or digital — with verified integrity, while your operation keeps running.

    • Inventory and mapping of the current archive
    • Batch migration plan, with no downtime
    • File-by-file integrity verification
    • Cataloging and metadata preserved

  2. Assisted operation

    Our team working alongside yours day to day, ensuring performance, best practices and continuous improvement of the operation.

    • Hands-on oversight of daily operations
    • Fine-tuning of workflows and routines
    • Best practices applied with your team
    • Periodic performance reviews

  3. Support & warranty

    Contractual SLA

    Specialized technical support, straight from the people who build the platform — and a continuity guarantee for mission-critical operations.

    • Support from product specialists
    • Service levels defined in the contract
    • Continuous platform updates
    • Contingency and continuity plan

  4. Systems integration

    Premium

    Media Portal talking to the systems you already use — playout, editing, ERPs, CMS and distribution.

    What's included
    • Survey of existing systems and workflows
    • Connectors and automations between platforms
    • End-to-end testing with the real operation
    • Documentation of the integrated workflows

And the line keeps running

After go-live, your operation stays in good hands: support, fine-tuning and new capabilities switched on when the archive calls for them.

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How we deploy

One method, no surprises

Phased deployment, with the archive still in use throughout the process — no “switch everything off and cross your fingers.”

  1. 01AssessmentArchive, workflows and current systems mapped.
  2. 02Project planClear scope, phases and acceptance criteria.
  3. 03Migration & deploymentTransfer with verified integrity.
  4. 04TrainingYour team operating independently.
  5. 05Continuous operationOngoing oversight, support and evolution.

Phased evolution

The project doesn't end at go-live

The platform grows in layers: start with the essentials and switch on new capabilities when your operation calls for them — no rework.

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  1. PHASE 1Archive under controlCataloging, search and permissions — material that's findable and secure.
  2. PHASE 2Connected workflowsProduction, playout and integrations with the systems you already use.
  3. PHASE 3Living archiveOffline AI, cloud and distribution — the archive generating value every day.